Web Design Ely — Bespoke websites · SEO · Branding · By Adam Lord, since 2001
Ely · Cambridge · Newmarket · Bury St Edmunds · Cambridgeshire

Your website should be your hardest-working salesperson.

I’m Adam Lord — and since 2001 I’ve been quietly building websites that get found on Google, look the part, and turn visitors into paying customers. Web design, SEO, branding, e-commerce, hosting & care — all done by one person. No agency. No account managers. Just me, the work, and a phone you can ring.

Sites from £1,700· Brands from £700· Care from £37/mo· Honest fixed prices, in writing, before any work begins.
Book a 20-min call 01353 789 790
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Years on the web
0+
Websites shipped
01
Person, start to finish
Adam Lord, founder of Lord Knows
— Adam Lord, designer & founder.
Ely, Cambridgeshire
01 — The problem
“Most small business sites don’t pay for themselves.”
0s
Time before a slow site
loses the visitor

Most small business websites don’t pay for themselves.

They look dated. They load slowly. They don’t appear on Google when it matters, or they lose visitors before the form is even filled in. If yours is doing any of those things, you are leaving money on the table — every single day.

i.

Slow and dated.

Three seconds to load. A design last touched in 2018. Visitors leave before the homepage finishes rendering — and Google notices.

ii.

Invisible on Google.

You don’t rank for the searches your customers actually type. Competitors with worse offerings sit comfortably above you on page one.

iii.

Visitors don’t convert.

People do find the site — and then bounce. The contact form is buried, the copy doesn’t close the sale, and the phone stays quiet.

02 — How I work
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Commitments I make
on every project

Three commitments. Every single project.

No retainers you can’t leave. No accounts team between you and the work. Just three things I promise on every job — design that earns its keep, SEO baked in from day one, and one named person from first call to ongoing care.

01

Designed for results.

Clean, fast, conversion-led design that earns its keep. Every page has a reason to exist and every CTA pulls its weight.

01
02

Built to be found.

SEO baked in, not bolted on. Technical setup, on-page work and local schema from day one — so customers actually arrive.

02
03

One person, end to end.

You work with me from the first call through to the ongoing care plan. No account managers. No offshore handovers. No tickets vanishing into a queue.

03
03 — Selected work
0+
Websites shipped
since 2001

Real businesses. Real results.

A scroll through some of the brands I’ve built and look after — across Cambridgeshire and well beyond. Drag, scroll, or swipe.

See the full portfolio
04 — Recent work
Page one of Google within a week of launch.
CLIENT — The Old Warehouse, Ely
SCOPE — Brand, website & local SEO
SHIPPED — In three weeks

A whole brand & website, shipped in three weeks.

Two restored short-stay apartments in the heart of Ely, opening in a hurry — no brand, no website, no photography, and a fixed launch date. Logo, full identity, on-site photography, a conversion-led website with live booking, the blog and every word — built and launched in twenty-one days.

The Old Warehouse, Ely — brand and website by Lord Knows The Old Warehouse · Ely
The Old Warehouse · Ely

Logo, brand, photography, website & bookings — three weeks, start to finish.

The brief
Two restored short-stay apartments opening in a hurry. No brand, no website, no photography — and a fixed launch date.
What I did
Logo and full brand identity, arranged the on-site photography, designed and built the website, connected the live booking software, set up the blog, and wrote every word.
The result
Live in three weeks. On page one of Google within a week of launch — and bookings live from day one.
Visit the live site
05 — My own product
An idea in Ely. Live on the App Store.
PROJECT — GiftSnap · my own app
SCOPE — Logo, brand, website & iOS app
STATUS — Live · £2.99/year

I don’t just build for clients. I ship my own products.

GiftSnap is my own app — and the proof I build real things end to end, not only websites. Parents snap a photo of each gift, tag who it’s from, and AI writes a warm thank-you note in seconds. The brand, the iOS app, the gift-recognising AI engine, the payments and the marketing site — all designed and built by one person, and live on the App Store.

GiftSnap on a phone and a laptop — the iOS app and website, designed and built end to end by Adam Lord GiftSnap · iOS + web
GiftSnap · iOS + web

Logo, branding, website & a live iOS app — built end to end.

The idea
Parents photograph every gift their kids are given — then forget who gave what, and the thank-yous never get sent. GiftSnap fixes it: snap the gift, tag the giver, and a warm thank-you note is written for you.
What I built
The logo, the full brand, the website at giftsnap.co.uk, and the iOS app itself (Expo / React Native) — plus the Supabase backend, the AI engine that recognises the gift and drafts the note in a child’s voice, and Stripe subscriptions. Every part, one person.
The clever bit
Point your camera at a present and it knows what it is. A vision model identifies the gift; the app drafts the card; the parent tweaks and sends. The thing every parent forgets, made unforgettable.
The result
Live on the App Store at £2.99 a year, self-published. Proof that “web designer” undersells it — I design and ship real software.
Visit giftsnap.co.uk
05 — Services
03
Core services —
and seven more besides

Three things I'm known for — and seven more.

Most projects start with web design, SEO or a shop, and grow from there. Pick the obvious one — I'll work out the rest with you on a call.

01 Web designFast, on-brand, easy for you to update. Sites that turn visitors into customers — not portfolio pieces that look pretty and do nothing. 02 SEOGet found by people ready to buy. Keyword research, on-page work, technical setup, and local search — done in-house. 03 E-commerceOnline shops built on WooCommerce. Products, payment, shipping, the lot — and you keep ownership of the data.
Also available — often added as you grow
04 Branding & logosA visual identity that looks the part and works at every size — on screen, on a van, on a coffee cup. 05 Hosting & careManaged UK hosting, daily backups, security, plugin updates, monthly reports — from £37/mo. Sleep at night. 06 Digital marketingSocial, content, and paid acquisition — once the website is genuinely ready to send people somewhere worth going. 07 Social mediaLocal-first social media management. A voice that sounds like you, a schedule that compounds, and a hundred people who actually care. 08 Google AdsPaid search that pays its way — campaigns built, run and reported in-house. From £450/mo, and never any markup on your ad spend. 09 AppsBespoke iOS and progressive web apps, designed and built end to end by one person — like GiftSnap, live on the App Store. From £15k. 10 Bespoke pluginsCustom WordPress plugins — maps, calculators, integrations — for when an off-the-shelf one won't cut it. From £1,800.
06 — Process
From first hello to going live.
6–10wks
Typical time from kick-off
to launch day

Four steps. No surprises.

From the first conversation to launch and beyond — here’s exactly how every project unfolds, with timelines and prices agreed in writing before any work begins.

i.

Discover

20 minutes · free

A no-pressure call, just you and me. We get into your business, your customers, and what success actually looks like.

ii.

Plan

Week 1

A written proposal with a fixed price and a fixed timeline. No hourly billing, no scope creep, no nasty surprises later.

iii.

Build

Weeks 2–6

Design, content, development, and SEO setup — all in-house. Weekly check-ins so there’s no radio silence.

iv.

Launch & care

From launch onwards

We go live together. Training included. An ongoing care plan keeps the site fast, safe, and ranking — for as long as you want.

07 — Kind words
★★★★★
Worth every penny.
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Five-star reviews
since 2019

From Ely, Cambridge, and Newmarket.

Three of the most recent projects, and three of the people who paid for them. Full case studies and references on request.

★★★★★
Adam listened carefully and understood the aims and values of SupplyFinder, and communicated those values through digital design. He helped to unravel a complicated project and give it clarity. Very committed — he even travelled overseas at a moment’s notice. From vision to completion, Adam offers valuable guidance for the most favourable outcome.
JD
Lord JD Waverley
SupplyFinder
★★★★★
I would highly recommend Adam. We were looking for a website refresh and he came up with some great ideas and made the whole process very straightforward. Very happy with the new website.
ES
Emma Smith
Xpert Resourcing
★★★★★
Outstanding service. Always there when you need a little help getting to know the ins and outs of your website.
KW
Keith Wilson
The Old Warehouse · Ely
08 — The person
Doing this since 2001.
Still hands-on.

Doing this since 2001. Still hands-on.

Adam Lord at his desk in Ely, Cambridgeshire

You get a designer who has built websites since the days of dial-up — and who still writes the code, picks the typefaces, and answers your emails personally.

No account managers. No offshore teams. No support tickets that disappear into a queue. When you ring, I pick up. When you email, I reply that day.

I work from my home office in Littleport, Ely, with most projects shipped remotely — though there’s usually a coffee in the diary if you’re in Cambridgeshire.

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Websites shipped
01
Designer · start to finish
— Adam Lord, founder · Lord Knows, Ely
More about me
09 — Common questions

Before you ask.

The questions that come up on almost every first call. If yours isn’t here, send it across — I’ll answer plainly, without sales talk.

Still not sure? Drop me a line at enquiries@lordknows.co.uk. I usually reply the same day.
How much does a website cost?+
Most small business sites land between £1,700 and £6,500 depending on scope. I’ll quote a fixed price after the discovery call — no hourly billing, no scope creep. E-commerce and larger projects are quoted individually.
How long does a project take?+
A standard brochure site takes 4–6 weeks from kick-off to launch. E-commerce typically runs 8–10 weeks. I’ll set a launch date upfront and work backwards from it.
Can I update the site myself afterwards?+
Yes. Sites are built on WordPress with a clean, easy editor. You get a 30-minute training session at handover and a written guide for the bits you’ll touch most often.
You’re one person — what if you’re ill or away?+
A fair question — and the honest answer is your site is never hostage to my diary. It runs on managed UK hosting with daily backups, and you own everything: the domain, the hosting, the code, the accounts. For anything urgent while I’m away I keep a trusted associate on call, and day-to-day cover keeps sites online regardless. I’ve been doing this since 2001, and most clients have stayed five years or more — many over a decade.
Do you work outside Cambridgeshire?+
Yes. Most projects run remotely with calls on Zoom. Cambridgeshire clients get the option of a coffee in person; everyone else gets exactly the same standard of work.
What’s included in the hosting & care plan?+
From £37/month: managed UK hosting, daily backups, security monitoring, plugin and core updates, uptime checks, monthly traffic reports, and a small allowance of content edits each month.
Get in touch

Let’s have a conversation.

Twenty minutes on Calendly — no obligation. Or send a message and I’ll come back the same day, Monday to Friday.

Book a 20-min call Email directly

One small ask — the call works best when you’ve a real project in mind, so we can make the most of the twenty minutes together. Same-day reply, Monday to Friday — I look forward to it.

Same-day reply · Mon–Fri

Tell me about your project.

A few lines is plenty — what the business does, what’s not working with the current site, and what good would look like.

Your details are used only to reply to this enquiry. Not added to a list, not passed on. Plain English.