Web design · SEO · Branding · Cambridge · Ely · Newmarket

Your website should be your hardest-working salesperson.

I’m Adam Lord — and since 2001 I’ve been quietly building websites that get found on Google, look the part, and turn visitors into paying customers. Web design, SEO, branding, e-commerce, hosting & care — all done by one person. No agency. No account managers. Just me, the work, and a phone you can ring.

Sites from £1,000 · Brands from £500 · Care from £37/mo · Honest fixed prices, in writing, before any work begins.
25
Years on the web
2,500+
Websites shipped
01
Person, start to finish
Adam Lord, founder of Lord Knows
— Adam Lord, designer & founder.
Photographed in Ely, Cambridgeshire
“Most small business sites do not pay for themselves.”
3s
Time before a slow site
loses the visitor

Most small business websites don’t pay for themselves.

They look dated. They load slowly. They don’t appear on Google when it matters, or they lose visitors before the form is even filled in. If yours is doing any of those things, you are leaving money on the table — every single day.

Slow and dated.

Three seconds to load. A design last touched in 2018. Visitors leave before the homepage finishes rendering — and Google notices.

Invisible on Google.

You don’t rank for the searches your customers actually type. Competitors with worse offerings sit comfortably above you on page one.

Visitors don’t convert.

People do find the site — and then bounce. The contact form is buried, the copy doesn’t close the sale, and the phone stays quiet.

3
Commitments I make
on every project

Three commitments. Every single project.

No retainers you can’t leave. No accounts team between you and the work. Just three things I promise on every job — design that earns its keep, SEO baked in from day one, and one named person from first call to ongoing care.

Designed for results.

Clean, fast, conversion-led design that earns its keep. Every page has a reason to exist and every CTA pulls its weight.

Built to be found.

SEO baked in, not bolted on. Technical setup, on-page work and local schema from day one — so customers actually arrive.

One person, end to end.

You work with me from the first call through to the ongoing care plan. No account managers. No offshore handovers. No support tickets disappearing into a queue.

Page one of Google within a week of launch.
Client
The Old Warehouse, Ely
Scope
Brand, website, local SEO
Shipped
March 2024 · in 3 weeks

A whole brand & website shipped in three weeks.

Two beautifully restored short-stay apartments above 55 Market Street, in the heart of Ely. They needed everything to launch — and they needed it fast. Logo, full brand identity, professional photography arranged on-site, conversion-led website with live booking integration, blog and ongoing copywriting — all built and launched in twenty-one days.

The Old Warehouse · Ely

Logo, brand, photography, website, bookings & copy — three weeks, start to finish.

The brief
Two restored short-stay apartments in the heart of Ely, opening in a hurry. No brand, no website, no photography — and a fixed launch date.
What I did
Logo and full brand identity, arranged the on-site photography, designed and built the website, connected the live booking software, set up the blog, and wrote every word.
Still doing
Writing the monthly blog and on-site copy. Hosting, care, and updates as the seasons turn.
The result
Built in March 2024. Live in three weeks. On page one of Google within a week of launch — and bookings live from day one.
Visit the live site
From first hello to going live.
6–10wks
Typical time from kick-off
to launch day

Four steps. No surprises.

From the first conversation to launch and beyond — here’s exactly how every project unfolds, with timelines and prices agreed in writing before any work begins.

i.

Discover

20 minutes · free

A no-pressure call, just you and me. We get into your business, your customers, and what success actually looks like.

ii.

Plan

Week 1

A written proposal with a fixed price and a fixed timeline. No hourly billing, no scope creep, no nasty surprises later.

iii.

Build

Weeks 2–6

Design, content, development, and SEO setup — all in-house. Weekly check-ins so there’s no radio silence between launches.

iv.

Launch & care

From launch onwards

We go live together. Training included. Ongoing care plan keeps the site fast, safe, and ranking — for as long as you want.

★★★★★
Worth every penny.
47
Five-star reviews
since 2019

From Ely, Cambridge, and Newmarket.

Three of the most recent projects, and three of the people who paid for them. Full case studies and references on request.

Adam listened carefully and understood the aims and values of SupplyFinder, and he then communicated those values through digital design. He helped to unravel a complicated project and give it clarity. Very committed — he even travelled overseas at a moment’s notice for a team meeting. From vision to completion, Adam offers valuable guidance and advice for the most favourable outcome.
JD
Lord JD Waverley
SupplyFinder
I would highly recommend Adam. We were looking for a website refresh and he came up with some great ideas and made the whole process very straightforward. Very happy with the new website.
ES
Emma Smith
Recruitment Specialist · Xpert Resourcing
Outstanding service. Always there when you need a little help getting to know the ins and outs of your website.
KW
Keith Wilson
The Old Warehouse · Ely
Doing this since 2001.
Still hands-on.
2001
Year I built my
first commercial site

Doing this since 2001. Still hands-on.

Adam Lord at his desk in Ely, Cambridgeshire
— Adam Lord, founder.
Lord Knows · Ely · est. 2001

You get a designer who has built websites since the days of dial-up — and who still writes the code, picks the typefaces, and answers your emails personally.

No account managers. No offshore teams. No support tickets that disappear into a queue. When you ring, I pick up. When you email, I reply that day.

I work from my home office in Littleport, Ely with most projects shipped remotely — though there’s usually a coffee in the diary if you’re in Cambridgeshire.

2,500+
Websites shipped
01
Designer · start to finish
— Adam Lord, founder · Lord Knows, Ely
11 · Common questions

Before you ask.

The questions that come up on almost every first call. If yours isn’t here, send it across — I’ll answer plainly, without sales talk.

Still not sure? Drop me a line at adam@lordknows.co.uk. I usually reply the same day.
How much does a website cost?+
Most small business sites land between £1,000 and £6,500 depending on scope. I’ll quote a fixed price after the discovery call — no hourly billing, no scope creep. E-commerce and larger projects are quoted individually.
How long does a project take?+
A standard brochure site takes 4–6 weeks from kick-off to launch. E-commerce typically runs 8–10 weeks. I’ll set a launch date upfront and work backwards from it.
Can I update the site myself afterwards?+
Yes. Sites are built on WordPress with a clean, easy editor. You get a 30-minute training session at handover and a written guide for the bits you’ll touch most often.
Will you still be around to support me in five years?+
I’ve been doing this since 2001. The plan is to keep doing it. Most clients have stayed with me for five years or more — many for over a decade.
Do you work with clients outside Cambridgeshire?+
Yes. Most projects run remotely with calls on Zoom. Cambridgeshire clients get the option of a coffee in person; everyone else gets exactly the same standard of work.
What is included in the hosting and care plan?+
From £37/month: managed UK hosting, daily backups, security monitoring, plugin and core updates, uptime checks, monthly traffic reports, and a small allowance of content edits each month.
Get in touch

Let’s have a conversation.

Twenty minutes on Calendly — no obligation. Or send a message and I’ll come back the same day, Monday to Friday.

Or, take five minutes to fill in a proper project brief → — same questions I’d ask on a first call, just on your time.

One small ask — please book the call only if you’ve a real project in mind. I’d rather not be pitched SEO, hosting or anything else in a 20-minute slot, and if you do book, please show up. The diary is shorter than it looks.

Same-day reply · Mon–Fri

Tell me about your project.

A few lines is plenty — what the business does, what’s not working with the current site, and what good would look like.

Your details are used only to reply to this enquiry. Not added to a list, not passed on. Plain English.