Adam LordDesigning websites since 2001, just outside Ely

Web design in Ely, Cambridgeshire

A website that brings in work, built by someone who actually replies.

I’m Adam. I design and build websites from a studio just outside Ely, for everyone from local independents to a national retailer. You deal with me from the first conversation to launch and long after: the person you brief is the person who designs and builds it.

Since 200125 years designing websites
1,200+websites designed and built
Onesenior person, first call to launch

Smaller sites from £1,700 Online shops from £4,800 Larger bespoke sites quoted to scope One fixed price, in writing, before any work begins. Most sites land under £6,500.

Adam Lord and Eric the cockapoo at the top of Jacob's Ladder in the Peak District, grinning in the mist
Me and Eric at the top of Jacob’s Ladder. The better ideas tend to turn up out here, not at the desk.

Three things you can count on

  • The person you brief is the person who designs and builds it.
  • A reply the same day, Monday to Friday.
  • You own everything: domain, hosting, code, the lot.

Who I have worked with

From Ely independents to names you will know.

Some of these were built directly for the business. Others were larger projects for agencies and corporates where I designed and built the web side, which is why they are not all in the portfolio. All of it counts towards the 1,200.

Twenty-five years is a long list. These are a few from it.

  • NHS
  • University
    of Cambridge
  • Thames Water
  • npower
  • RWE
  • James Retail
  • GB Social Housing
  • Surgical Research Society
  • Racing to School
  • Prospects Trust
  • Reco Heart
  • Coach You
  • Cambridge Pianoforte
  • Betsy's Raw Food
  • Kinderoo
  • GRP Safety
  • GRP Grating UK
  • Talk Mortgage Broker
  • Durman Stearn
  • Cambridge EV Point
  • Ely Rowing Club
  • The Old Warehouse
  • Woodlands Farm Units
  • Fittocks Stud
  • Xpert Resourcing

What your website should be doing for you

Most business websites do none of this. Yours can do all three.

If yours is slow, invisible or quietly ignored, that is fixable. It is most of what I do all week.

i. Slow and dated.

Fast, and looks the part.

It loads in a blink, looks like it was made this year, and works on the phone in your customer’s hand. It is where most first impressions happen now.

ii. Invisible on Google.

Found by people already looking.

SEO is built in from day one: the technical setup, the on-page work, local search and your Google Business Profile. So the customers searching for what you do land on you.

iii. Visitors who drift away.

Visitors who get in touch.

Every page says what you do, who it is for, and what to do next. A site that turns a visit into an enquiry rather than a near miss you never hear about.

Recent work

Real businesses, from Ely independents to a national retailer, all still speaking to me.

A few of the sites I’ve built and look after, across Cambridgeshire and a bit beyond: holiday apartments, a leadership coach, a national retailer’s store finder, a rowing club and two online shops.

Plenty more in the portfolio, including a fair few trades.

Reco Heart: the bespoke WooCommerce shop for the Reco Bra, as it appears on the live site Reco Heart · recoheart.com
Case study · Reco Heart

From an off-the-shelf template to a shop built around its customers.

The brief
A clinician-designed recovery bra, bought by women a few days from surgery, that needed a shop as calm and careful as the product.
What existed
A page-builder site with one product page, a sizing chart saved as a picture, and no route for the different operations people were recovering from.
What I recommended and built
A bespoke WooCommerce theme with a page for each operation, a five-stage recovery hub, a proper sizing guide, VAT relief built into the checkout and worldwide shipping, then the migration and the search setup.
The result
A shop that reads calmly, sizes easily and is simple to buy from, on a theme the client owns outright. [RESULT FIGURE, PERIOD AND SOURCE TO ADD]
Read the full case study Visit recoheart.com
GiftSnap on a phone and a laptop: the iOS app and website, designed and built by Adam Lord GiftSnap · my own app
My own product

I’ve been the customer too.

What it is
GiftSnap is my own app, live on the App Store at £2.99 a year. Parents snap a photo of each gift, tag who it came from, and a warm thank-you note is written for them.
Why it matters to you
Building and selling my own product taught me what it is like to be the one paying: you want a straight answer, a date, and a price that does not move. That is how I run your project.
Visit giftsnap.co.uk
Adam Lord, smiling, in a navy jumper

The tidy version. Eric was not invited.

A note from Adam

I work from a studio in Littleport, a few miles outside Ely, with a cockapoo called Eric for company. When you email, I’m the one who reads it and replies, usually the same day. No account manager, no ticket queue, no being handed on to someone you’ve never spoken to. I’ve run agencies myself, so I know what the layers cost. This is the useful bit, kept: a senior person who does the work.

If you are choosing a web designer on behalf of other people, that matters even more. One named person, a price fixed in writing before anything starts, and nothing awkward to explain upstairs later. A trusted associate is on call for cover, so your project keeps moving even when I’m away.

It doesn’t stop at launch either. Your site is hosted, backed up daily and kept up to date, and you own every part of it: the domain, the hosting, the code, the accounts.

In their own words

From holiday apartments in Ely to a national retailer and the county Chambers.

Real clients, real names, quoted as they wrote them. Happy to put you in touch with any of them.

Outstanding service. Always there when you need a little help getting to know the ins and outs of your website.
Keith Wilson
The Old Warehouse, Ely
An amazing job, including a bespoke interactive map. He went above and beyond.
Emily James
James Retail
Creativity and expert technical knowledge, and he takes the time to understand what his clients want.
Jo Evans
Cambridgeshire Chambers of Commerce

More of these arrive by email and on LinkedIn, and I’m happy to put you in touch with any of the people quoted here.

“I would highly recommend Adam. We were looking for a website refresh and he came up with some great ideas and made the whole process very straightforward.”

Emma Smith · Xpert Resourcing

“A fantastic web designer. Professional, clean, and it fits my brand. I cannot recommend Adam highly enough.”

Sue Warren · Our Bury St Edmunds BID

“He is honest and trustworthy. His work on SEO on our site has improved our enquiry rate.”

Alan Marshall · Blue Line

“I love the attention to detail he’s included in my website, like using a flower trug icon instead of a basket for the online shop.”

Laura Turner · Flora Laura Flowers

“Delivered on time and on budget, having worked morning, noon and night as he said he would.”

Chris Tebbit · TECT Risk Services

“I met him the next day, and within a week had a website up and running.”

Caroline Biggs · Author

Common questions

Before you ask.

The questions that come up on almost every first call. If yours isn’t here, send it across and I’ll answer plainly, without sales talk.

Still not sure? Drop me a line at enquiries@lordknows.co.uk. I usually reply the same day.
How much does a website cost?
It depends on the size of the job. Smaller brochure sites start at £1,700 and most business sites land under £6,500. Online shops start at £4,800, and larger bespoke sites, with more pages, integrations or custom functionality, are quoted to scope. Whatever the size, it is one fixed price in writing after our first call, and that is the price you pay however long the work takes me.
How long does a project take?
A standard brochure site takes 4 to 6 weeks from kick-off to launch. E-commerce typically runs 8 to 10 weeks. I’ll set a launch date up front and work backwards from it.
What happens if you’re ill or away?
A trusted associate is on call for anything urgent while I’m away, and day-to-day cover keeps every site online regardless. Your site is never hostage to my diary: it runs on managed UK hosting with daily backups, and you own everything, the domain, the hosting, the code and the accounts, so nothing depends on any one person, including me.
Can I update the site myself afterwards?
Yes. Sites are built on WordPress with a clean, easy editor. You get a 30-minute training session at handover and a written guide for the bits you’ll touch most often.
Do you work outside Cambridgeshire?
Yes. Most projects run remotely with calls on Zoom. Cambridgeshire clients get the option of a coffee in person; everyone else gets exactly the same standard of work.
What’s included in the hosting and care plan?
From £37 a month: managed UK hosting, daily backups, security monitoring, plugin and core updates, uptime checks, monthly traffic reports, and a small allowance of content edits each month.

Get in touch

Tell me what’s going on.

Twenty minutes on a call, or a few lines in the form. Tell me what is not working and where you would like to be. If I can help, I’ll say how and what it costs: a fixed price, in writing. If I’m not the right fit, I’ll say that too, and you’ll still come away knowing more than when you started.

Whatever you share stays between us. I read every message myself and reply the same day, Monday to Friday.

Same-day reply, Monday to Friday

Tell me about your project.

A few lines is plenty: what you do, what is frustrating you about your current site, and what you are hoping for. No jargon required. I read every message myself.

Your details are used only to reply to this enquiry. Not added to a list, not passed on.